Scheduling Terms & Conditions
General Service Policy:
The Trial Lesson is a one-time-only lesson. It is designed to help you decide if you want to schedule more lessons with me.
When you schedule a class, you will be asked to fill out a form so I can learn more about you and your learning needs before we meet. Please fill out as much as you can on the form.
I require a 30% deposit to schedule a lesson, and the balance will be automatically charged to the card on file at the end of the lesson.
Lesson Bundles:
If you purchased a bundle of classes, you will be given a randomly generated code, displayed on the page, and emailed to you.
Use that code to redeem immediately using the quick link provided, or redeem it over time.
When you redeem your code, it will deduct appointments booked from the balance of your package.
Recurring Lessons:
To schedule recurring lessons, select a lesson, select the first desired date/time, then click "Recurring".
On the following page, the first menu allows you to select a day and time of the week and the number of lessons to repeat. Click "Continue" to proceed.
To schedule multiple lessons, select a lesson, select the first desired date/time, then click "Recurring".
On the following page, click "Add a Time" to manually select another day and time of the week. Repeat these steps to book a desired number of lessons. Click "Continue" to proceed.
Once you schedule a lesson, you will receive a confirmation email that contains the date, time, and a link to the Zoom meeting.
Cancellation Policy:
The 30% deposit is refundable if you cancel or reschedule your lesson 24 hours (or more) before your scheduled lesson. If you reschedule within one month of your scheduled lesson, the deposit will transfer directly to the new lesson.
If you have to cancel your lesson at the last minute, please text or email me as soon as you know.
Lateness Policy:
The lesson starts on time; you can join the Zoom call a few minutes early if you would like.
If you are running late, please reach out to me via text or email. If I don’t have another class after yours, I might be able to extend the lesson.
There is a 15-minute grace period for lateness. If you do not join the meeting after 15 minutes, I will cancel your lesson, and your deposit will be forfeited. If you do not reach out to me via text or email about being late or canceling, your deposit will be forfeited.
In the case that I have to reschedule or cancel a lesson, I will reach out to you in advance. If I am the one to reschedule or cancel your lesson, you will not forfeit your deposit.
Reviews
“Lisa has been a wonderful teacher with a lot of patience. She has helped me progress quickly with my pronunciations and every lesson is fun and exciting!”
“Lisa is extremely knowledgable about French pronunciation. Her lessons are very well prepared, and she is very good at explaining difficult concepts. She is kind and encouraging and shared many valuable resources and tips.”
“Lisa has a great understanding of French pronunciation and phonetics . She has taught me how to pronounce difficult vowls and next she’ll be teaching me the rules of the liaison 🙌”
“Lisa is great she has a sense of humor and makes lesson very enjoyable. She is laying a great French foundation that I am sure can be built strongly upon.”
“Lisa comes prepared with lessons to meet my goals! This has been so helpful in my preparation for travel. More than just education on pronunciation but tips on culture and expectations of politeness has been super valuable!!”